Terms & Conditions

Welcome to Vellflair. By accessing our website or purchasing products from https://vellflair.com/, you agree to these Terms & Conditions. Please read them carefully before using our website.

1. Eligibility

Vellflair offers intimate wellness products intended for adults aged 22 years and above. By using this website, you confirm that you meet the applicable age requirements.

2. Use of Our Website

You agree to use our website lawfully and responsibly. You must not misuse our website, interfere with its operation, attempt unauthorized access, or engage in fraudulent activities.

3. Product Information

We make reasonable efforts to display accurate product descriptions, images, prices, and availability. However, variations in product appearance, packaging, or presentation may occur.

Please read the product descriptions and instructions carefully before making a purchase.

4. Pricing and Payments

All product prices and applicable charges will be displayed on our website. Prices, promotions, and product availability may change without prior notice, subject to applicable law.

Orders are subject to successful payment or verification, where applicable.

5. Orders and Cancellations

Placing an order constitutes a purchase request. We reserve the right to review, decline, or cancel orders where necessary, including cases involving suspected fraud, incorrect pricing, stock unavailability, or payment issues.

If an order is cancelled after payment, any eligible refund will be handled in accordance with our applicable refund policy.

6. Shipping and Delivery

Shipping timelines, delivery charges, and delivery conditions are governed by our Shipping & Delivery Policy. Estimated delivery dates are not guaranteed and may be affected by circumstances beyond our control.

7. Returns and Refunds

Returns, replacements, cancellations, and refunds are subject to our Refund & Returns Policy and applicable consumer protection laws.

Due to the intimate and personal nature of certain products, hygiene-related restrictions may apply.

8. Intellectual Property

All website content, including text, images, logos, graphics, product descriptions, and designs, belongs to Vellflair or its respective rights holders and may not be copied, reproduced, or commercially used without permission, except as permitted by law.

9. Limitation of Liability

To the extent permitted by applicable law, Vellflair will not be liable for indirect or consequential losses arising from website interruptions, delivery delays, or circumstances outside our reasonable control.

Nothing in these Terms excludes or limits any consumer rights or liability that cannot lawfully be excluded or limited.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. We take reasonable measures to protect customer information and respect your privacy.

11. Changes to These Terms

We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated revision date.

12. Governing Law

These Terms & Conditions are subject to the applicable laws of India. Any disputes will be handled by the competent courts or authorities as determined under applicable law.